Discover: Reengineering Selection to Reduce Turnover: How Ingredion’s Cross-Functional TA Overhaul Improved Quality of Hire Across 300+ Annual Roles & Reduced Regrettable Turnover by 50%
- Diagnosing turnover at the source with plant managers and HR leaders across the U.S. and Canada to analyze exit data and conduct focus groups, uncovering root causes of early attrition in frontline manufacturing roles
- Remapping the selection process for fit and retention through rebuilt assessments and interview guides to reflect real-world challenges identified in turnover analysis, aligning candidate evaluation with plant-level expectations and job realities
- Embedding quality of hire into onboarding and governance by introducing 30/60/90-day new hire assessments and performance tracking, reducing regrettable turnover by over 50% and cutting time-to-fill by 25% across high-impact roles